We have the following privacy statement in order to demonstrate our firm commitment to privacy. At the "Order" form we collect contact information (like your email address) and financial information (credit card numbers). This information is only used to fulfill our customer orders. Financial information that is collected is used to bill the user for products and services. We never abuse your private information by renting, selling or sharing your details.
Will my telephone number be given out to anyone else? No, your telephone number and other personal information will never be given to anyone else. It is kept in our database for future reference when you make another order. You will only be contacted when we need to verify your order and if there are any problems with the order.
Can I withdraw the order placed with your online store? You can withdraw your order within 24 hours of its placement.
Can I get my money back if I am not satisfied with your product or service? Yes, if for any reason you are not satisfied with the product, please contact our staff at 928-592-4209 to notify us of the problem. We will provide you with RMA RETURN MERCHANDISE AUTHORIZATION NUMBER and address where you can send the return product.
YAHOO BUYERS PROTECTION PROGRAM http://help.yahoo.com/l/us/yahoo/shopping/protection/shop-79.html
What are the conditions of the Yahoo! Buyer Protection Program? Last Updated: January 25, 2010
The following are the conditions of the Yahoo! Buyer Protection Program:
* The buyer has purchased the item in good faith from the merchant and never received the item, or the item received is materially different from the merchant's published description. * The complaint has gone through the Yahoo! Complaint Resolution Process. * Items damaged during shipping are not covered. Please contact your shipping carrier for information about its reimbursement policy. * The buyer must file the claim within 60 days of the purchase. This means that the final claim must be postmarked to our claims administrator by this date. * The program does not cover the payment if any part of the payment was sent by wire transfer or sent to a post office box or sent to any international location. * There's a limit of two claims per user for Yahoo! Shopping items covered under the Buyer Protection Program. * Yahoo!, in its sole discretion, makes all final determinations regarding Buyer Protection Program claims.